Receiving gifts through GiveWise is a straightforward process designed to ensure timely and secure disbursement of funds out to charities. This page outlines how charities can access and manage gifts effectively, including the details of gifts disbursements, gift details letters, and donor information.
All gifts received by your charity are consolidated into a single gift disbursement.
Disbursements are processed weekly and transferred directly to your charity’s bank account via eletronic funds transfer (EFT).
Disbursement details, including individual donor information and donation amounts, are available from within charity portal.
This ensures you have full visibility into the sources and amounts of each donation.
For every disbursement, a gift details letter is generated (see example here).
Gift details letters include the total gift amount, donor name and email address, and any designations or purposes specified by the donor.
You can download and review gift details letters from the Activity table, Disbursement tab from within the Charity Portal.
Log into the GiveWise Charity Portal at fund.givewise.ca.
Navigate to the Dashboard or Activity page.
Review the following tabs from within the Activity table:
Gift tab: Displays individual donations and associated donor details.
Disbursement tab: Shows consolidated gift disbursements and presents the Gift Details Letter for download.
Recurring Gifts tab: Shows all recurring gifts that are set up. Details include the value, frequency, and next date.
Export data from each of the three tabs as needed for records or reporting purposes.
What happens if a disbursement is delayed? Contact our support team at charitysupport@givewise.ca for assistance. Delays are rare but may occur due to incorrect banking details, verification issues, or bank holidays.
Can I request a breakdown of a disbursement? Yes. Detailed breakdowns, including individual donor contributions, are available in the charity portal under Activity table, both in the Gifts tab and the Disbursement tab.
How do I ensure I receive gifts securely? Ensure your charity’s bank account details are up-to-date in the Direct Deposit section of the charity portal. Using the online banking connection method is recommended for the highest security.
For questions or assistance regarding gift disbursements, contact our team at charitysupport@givewise.ca or book a meeting through your portal. We’re here to support you every step of the way!